Contact us

For help with specific enquiries about Canesten

You can email us at:

You can write to us at:

Consumer Health
Bayer plc, Bayer House
Strawberry Hill, Newbury
Berkshire RG14 1JA

You can call us with any questions on: 01635 563232

Reporting adverse events or side effect
Adverse events should be reported. Reporting forms and information can be found at Adverse events should also be reported to Bayer Plc at tel: 01635 563 000 or e-mail:

You may also wish to discuss any adverse events (including side effects) that you are experiencing with your healthcare professional (e.g. nurse, GP, pharmacist) or call NHS Direct.

If you want to report a quality complaint
Please report any quality complaint to Bayer Plc. E-mail:

Alternatively, you can complete the form below