For help with specific enquiries about Canesten:

You can write to us at:
Consumer Health 
Bayer plc
400 South Oak Way
Green Park

You can call us with any questions on: 0118 206 3232

Reporting adverse events or side effects

Adverse events should be reported. Reporting forms and information can be found at Adverse events should also be reported to Bayer Plc at tel: 0118 206 3500 or e-mail:

You may also wish to discuss any adverse events (including side effects) that you are experiencing with your healthcare professional (e.g. nurse, GP, pharmacist) or call NHS Direct.

If you want to report a quality complaint

Please report any quality complaint to Bayer Plc.